Start free
← Back to home

Data residency

Where your data is stored, where it may be processed, and what changes depending on whose cloud account your infrastructure runs in.

Stored in the EU by default

The platform, its databases and its container images run in EU regions - Belgium and Germany. That is where your account data, your audit trail and your operational records are held. No storage region outside the EU is used by default, and we do not offer a region we do not actually operate.

Where your workloads run

  • Managed Sencai accounts (recommended)

    Your resources run in cloud accounts that Sencai operates. You sign one data processing agreement with us instead of procuring, negotiating and reviewing every infrastructure provider yourself, and the provider underneath is named to you as a Sencai sub-processor before the arrangement starts, and added to our sub-processor register. This is the model the platform is built towards; it is arranged with you during onboarding rather than switched on from a settings page, so talk to us if you want it.

  • Your own cloud account

    You connect accounts you already have, with credentials you supply, and we act only on your instruction. Those accounts stay yours under your own contracts with each provider, so the provider is not our sub-processor, and the region is whichever one you pick - including regions we do not operate in ourselves.

  • Your own hardware

    The fleet agent works the same way on bare-metal and on-premise servers as it does in a cloud account, so workloads that must never leave your own building do not have to.