Frequently asked questions

A control plane over infrastructure you already own. Connect your cloud accounts and your on-prem servers, and Sencai gives you provisioning, security scanning, cost management, monitoring, and AI-assisted operations in one place - instead of a dozen consoles and point tools.

No. Connect your existing cloud accounts and Sencai imports the infrastructure you already run - VMs, networks, and storage are discovered and promoted to managed resources without re-provisioning. Starting fresh with no accounts of your own? Run it on Sencai accounts instead: we hold the account with the provider, you get one invoice from us, and what the provider charges is passed through with 2% added.

Today: Hetzner, OVHcloud, Scaleway, UpCloud, AWS, Microsoft Azure, Google Cloud, DigitalOcean, Vultr, Akamai/Linode, and Oracle Cloud - plus your own on-premise and bare-metal servers through the same agent. IBM Cloud is next.

Yes - this is one of the things that makes Sencai unusual. The fleet agent enrolls on-premise and bare-metal servers exactly like cloud instances: monitoring, patching, inventory, runbooks, and a browser SSH terminal, no cloud account required. Kubernetes clusters join via a Helm chart.

Platform data - your account, your audit trail and your operational records - is handled under GDPR by an EU company and is held in EU regions. Where your workloads run depends on the mode you choose: with your own cloud account or your own hardware they never leave your infrastructure; in Sencai-managed accounts they run in cloud accounts we operate, and the provider underneath is named to you as our sub-processor.

One continuous curve and no tiers to jump between. An organisation starts at zero - one user and five managed resources cost nothing, with no card and no time limit - and from there the price grows with the managed resources you run, how much of running them is automated, and the people who need access beyond the included allowance. Five people and 100 managed resources at standard automation come to €299 a month; the same estate with no automation is €191, and with advanced automation €470. On top of that, every member of a paid organisation holds a personal plan - Plus, Max or Pro - which the organisation pays for and which is what carries AI; a member who also reads the audit log adds the auditor add-on of €14.90 a month. The calculator on the pricing page gives you the exact figure, organisation by organisation. And the other end of it: at your organisation's spending ceiling your resources are stopped - compute is switched off, while disks, networks and anything else that accrues continuously keep being billed - and if payment stops altogether, your resources are exported as Terraform so they can be redeployed quickly elsewhere, and are then torn down; your data is lost with them.

Either, and you can combine both inside one organisation. With your own cloud accounts (BYOC) you keep paying the providers directly: the contracts, credits and provider relationship stay yours, we never touch that bill, and we never delete those resources. On Sencai accounts you pay us - we hold the account with the provider, and their charges are passed through with 2% added on top. The provider's cost and our 2% appear as two separate figures on your statement, so the line can be checked. Every organisation also carries a monthly ceiling on what may be spent on our accounts, so the bill cannot quietly run away.

Encrypted credential storage, an immutable hash-chained audit log, continuous vulnerability scanning, SSO with 2FA, and role-based access with just-in-time elevation. See the Security & Trust section on this page.