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Sub-processors
Last updated
The companies that process data on Sencai's behalf when you use the platform: what they do, where they are, and on what basis data may leave the EU. We publish this openly, with no questionnaire and no NDA first.
| Sub-processor | Purpose | Location | Transfer basis |
|---|---|---|---|
| Google Cloud | Hosting and infrastructure for the platform itself: compute, storage, secret and key management, DNS and the container registry. | EU regions (Belgium, Germany) | Processed in the EU |
| Stripe | Payments and subscription billing. Card details go to Stripe directly and are never stored by us. | Ireland (Stripe Payments Europe) | SCCs for onward transfer |
| Resend | Delivery of transactional email: sign-up, notifications, alerts and billing messages. | United States | Standard Contractual Clauses |
| Anthropic | Default model provider for the AI features - incident analysis and the in-product assistant. Engaged only when you use those features, not for the platform in general. | United States | Standard Contractual Clauses |
| OpenAI-compatible model endpoint | Alternative model backend for the same AI features, used only where one is configured in place of the default provider. | Wherever the configured endpoint is operated | Depends on that endpoint: an EU endpoint keeps processing in the EU, a US one transfers under Standard Contractual Clauses |